Welcome to City Hospice eClinic video consultation
T-Pro eClinic is a secure NHS video call service for patients with pre-arranged appointment times. It allows you to connect with our team from the comfort of your home, making your appointment more convenient and accessible.
This is not an emergency service. If you need to contact City Hospice, please call 02920 524158 (Monday to Friday, 9 AM – 5 PM).
For urgent palliative care outside these hours, please call:
- 0845 0743 003 (state you are a City Hospice patient)
- GP Out of Hours: 02920 444500
Accessing our eClinic
- For the best experience, use Google Chrome (PC) or Safari (Mac, tablet, or smartphone).
- An internet connection is required, and the service will use data.
To continue to access our virtual clinic please click the link below.
For more information, please see our Patient Leaflet, available in both Welsh and English, below.
Virtual Consultation Patient Guide English
Virtual Consultation Patient Guide Welsh