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Current Vacancies


37.5 hours per week

Band 6 Agenda for Change

City Hospice is the only specialist palliative care provider for the city of Cardiff.  We help over 1,000 patients plus their families and all our services are provided free of charge.  As a Charity we need to raise a total of £2m each year to continue to provide our specialist services.

Based at our hospice in Whitchurch, the successful applicant will work alongside another WRO in offering a holistic approach to patients’ welfare.  This will include maximising income through the appropriate range of benefits, providing advocacy support and completion of applications in other social welfare areas such as community care, housing, employment and debt.

As part of the multi-disciplinary team, you will need to demonstrate knowledge and experience of working with vulnerable people, especially those with life limiting conditions.

Essential requirements include an extensive specialist knowledge across a range of welfare benefits and experience of undertaking appeals together with the ability to manage a high clinical caseload.  Excellent time management and prioritising skills to meet deadlines and the ability to effectively communicate with healthcare professionals, patients, and their families.

Welfare Rights Officer Job Description

Welfare Rights Officer Person Specific Information

Application Form

Equal Opportunities Monitoring Form

Closing date for return of completed Application Forms:  By noon on Friday 21 May 2021.

In the event of any queries please contact frances.burgess@cityhospice.org.uk

City Hospice is an Equal Opportunities Employer

Registered Charity No. 1023311


We do not currently have any Trustee vacancies


Have you considered volunteering? If you’ve got some spare time and want to put your skills to use or develop new ones, check out our volunteering pages to find out how you can support us.

City Hospice is an equal opportunity organisation.

City Hospice is committed to ensuring equal opportunities, fairness of treatment, dignity, work-life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants. CH aims to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We have adopted an Equal Opportunities policy as a means of helping to achieve these aims.