Help discovering where the funding for your care comes from

How can City Hospice Social Work support you?

The social worker can support you, your carers and family in the following ways:

• Provide social work advice, guidance and support on practical and some financial matters (though most of these are dealt with by our Welfare Rights Team)
• Assistance in accessing personal and domestic care to enable you to remain independent in your home or with a member of your family/carer, ensuring agreed care is in place to support a return home if you have been in hospital.
• Identify and ‘signpost’ supportive services (statutory and voluntary) within your own community
• Help to reduce social isolation and exclusion (e.g. by identifying appropriate befriending/ activity organisations)
• Supporting the needs of carers (e.g. by accessing respite/ sitting services)
• Liaise with other agencies, e.g. housing, Telecare, Care and Repair, Meals on Wheels etc.
• Facilitate help with legal matters, e.g. provision of the City Hospice Freewill scheme, using four local solicitors and assistance with or helping access to Lasting Power of Attorney, General Power of Attorney, Court of Protection, Advance Decisions and Advance Care Planning (in conjunction with the City Hospice Clinical Nurse Specialists)

What you can expect

• To work in partnership with the social worker
• To be treated as an individual
• Respect for diversity, values and different faiths and cultures
• Equal opportunities for all
• Staff to challenge discrimination, unfair or unequal treatment of groups or individuals on the basis of their race, gender, class, age, culture, religion, sexuality or ability

For further information about services available in Cardiff and the Vale of Glamorgan:

• Find local or national organisations that can help you: www.dewis.wales Just put in what you are interested in and your postcode, Dewis will provide you with the information
•  Go here to download the Directory of Services for Older People in the Vale of Glamorgan and Cardiff
• To download the Directory of Services for Older People in the Vale of Glamorgan: www.gvs.wales/service-directories Information on services for carers of all ages, information on advocacy, social support and many other services
• For information on all services provided by Cardiff Council and the Vale of Glamorgan Council: cardiff.gov.uk & www.valeofglamorgan.gov.uk
• Phone No. for all care referrals and queries are:
  • Cardiff Council: 02920 234234
  • Vale of Glamorgan: 01446 700111