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Social Work Services at City Hospice

Social work services are available to all individuals, their carers and family who are under the care of City Hospice. The service is led and co-ordinated by Andrew Wade, a qualified social worker holding a degree and diploma in Social work (BA, DipSW) and is a registered social worker with Social Care Wales (Gofal Cymdeithasol Cymru).

Our social worker works closely with Cardiff Council and voluntary agencies to help arrange formal Care Packages, sitting services or respite care for your family. As well as inform/liaise about Direct Payments if you want more choices about the care provided. If you want to pay privately, we can ‘signpost’ care agencies and explain more about Continuing Health Care.

In addition, our services can also help solve housing problems, and arrange for Meals on Wheels, and Community Alarms as needed. As well as advice on a range of practical, legal, transport leisure, educational activities, and funeral information. We can give advice and guidance concerning admission to residential/nursing homes.

City Hospice is able to offer our patients a free Will writing service, paid for by City Hospice. We are pleased to be working with four of Cardiff’s top solicitors to provide this service: Wendy Hopkins Family Law, Watkins & Gunn, Foleys and HCB Solicitors.

We can also advise/assist you in applying for Lasting Power of Attorney (LPA).

How can City Hospice Social Work support you?

The social worker can support you, your carers and family in the following ways:

  • Provide social work advice, guidance and support on practical and some financial matters (though most of these are dealt with by our Welfare Rights Team)
  • Assistance in accessing personal and domestic care to enable you to remain independent in your home or with a member of your family/carer, ensuring agreed care is in place to support a return home if you have been in hospital.
  • Identify and ‘signpost’ supportive services (statutory and voluntary) within your own community
  • Help to reduce social isolation and exclusion (e.g. by identifying appropriate befriending/ activity organisations)
  • Supporting the needs of carers (e.g. by accessing respite/ sitting services)
  • Liaise with other agencies, e.g. housing, Telecare, Care and Repair, Meals on Wheels etc.
  • Facilitate help with legal matters, e.g. provision of the City Hospice Freewill scheme, using four local solicitors and assistance with or helping access to Lasting Power of Attorney, General Power of Attorney, Court of Protection, Advance Decisions and Advance Care Planning (in conjunction with the City Hospice Clinical Nurse Specialists)

What you can expect

  • To work in partnership with the social worker
  • To be treated as an individual
  • Respect for diversity, values and different faiths and cultures
  • Equal opportunities for all
  • Staff to challenge discrimination, unfair or unequal treatment of groups or individuals on the basis of their race, gender, class, age, culture, religion, sexuality or ability

Hours Of Work

Monday: 9.00 a.m – 5.00 p.m.

Tuesday: 9.00 a.m  – 5.00 p.m

Thursday: 9.00 a.m – 5.00 p.m

If you would like to call us for more information please ask for Andrew Wade (Option – ‘Clinical Team’ – ‘Social Work’)

The Social Worker can see you in your own home, at the Day Centre or in any other appropriate location of your choice

For general advice or to discuss referrals to City Hospice, please call:

02920 524 150

Or, contact us