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Visiting patients at home and at Ty Hosbis

The clinical team at City Hospice are committed to visiting patients in their own home at an agreed time convenient for both patients and their family.

We understand that when someone is unwell and fatigued they do not want to be waiting indefinitely for a visit.

Unfortunately as hard as we are trying to make this possible there are times due to circumstances out of our control when the visit may be delayed or in extreme circumstances cancelled.

The main cause of late visits is usually due to heavy city traffic or spending a longer time than anticipated in a previous visit due to the patient requiring more complex health problems solved.

We make every effort to inform you if such a delay is expected.

If you are one of our patients that has transport and is still well enough to go out such as shopping or visiting your GP. Perhaps rather than have a home visit you may consider coming to visit us for an appointment with your nurse or doctor. This will be an invaluable saving in time allowing us to see more patients.

At City Hospice we have a lovely building and gardens. Anyone who visits us will always be greeted by a friendly volunteer and offered a cuppa and a chat while waiting for an appointment with our clinical or complimentary therapy team.

We may even be able to organise a little bit of pampering at the same time such as reflexology. City Hospice remains firmly committed to serving our community palliative patients in their own homes. However if you can manage to come and see us we promise a warm welcome and a prompt unrushed appointment with one of our specialised team.

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Supporting our Community, Support your City Hospice

We would like to update our supporters and families on the current impact Coronavirus (Covid 19) is having on the operations of City Hospice. Our priority remains to provide care and support to people living with life limiting and terminal illness. Our clinical team continue to deliver essential care during this unprecedented time. We hope that you will all join us in supporting our exceptional team as they continue to provide care for some of the most vulnerable people in Cardiff.

On behalf of the City Hospice team, thank you for your continued support, which allows our charity to care for patients in our community.

For more details on the how Coronavirus is impacting City Hospice please click here. 

To make a donation to City Hospice and support us during this challenging time please click here.

Read our Coronavirus News & Advice