Cardiff Care Agencies
This is the current situation with care agencies in Cardiff. If care is needed urgently, it can be provided privately. Charges may vary considerably from £11 to £25 per hour depending on time or day. All agencies have to be regularly inspected in order to be accredited with Social Care Wales who publish their most recent inspection reports on their website
Bluebird Care (Cardiff North)
Manager – Jennifer Ross 2a Old Church Road, Whitchurch, CF14 1AE. Tel: 02920 623320 or visit their website
Not taking new clients, but will review this in 2 weeks. Operating under a ‘traffic light system’ due to staff shortages.
Care Cymru
Manager – Kathy Griffiths 5b Longcross Court, 47 Newport Road, Roath CF24 0AD. Tel: 02920484239 or visit their website
Not taking new clients, but continuing to care for current ones.
Cheerful Elegant Healthcare
Manager – Ann Mohammed, 58 James Street, Cardiff Bay CF10 5EZ Tel: 02921 321063 or visit their website
Able to take on new clients (via Social Services, Continuing Health Care or privately) Personal and domestic care and shopping.
Dolphin Care
Manager – Julie Edwards Methodist Church, Cowbridge Road West, Ely, CF5 5BQ. Tel: 02920 560261
Not taking on new clients, but continuing to care for existing ones
Everycare (Cardiff) Ltd
Manager – Nadine Cottrell, 28 Carlisle Street, Splott, CF2 2DS. Tel: 02920 455300 or visit their website
Currently not turning new clients away, but it depends on location
Evoo Health Care Ltd
Manager – Becky Nsingo
70, Countisbury Avenue, Llanrumney, CF3 5SN. Tel: 02920 481196 or visit their website
Able to take on new clients, though depends on location and amount of care needed. Can still cover night sits, but again depends on capacity.
First Grade Care
Manager – Tony Sartin Alexandra Gate, Ffordd Pengam, CF24 2SA. Tel: 02922 520521 or visit their website
Not currently taking on new clients, but continuing to provide care for current ones.
Five Star Care Ltd
Manager – Nicola Storrer-Knott 27 Richards Terrace, Splott, CF24 1RU. Tel: 02920 488944 or visit their website
Rhiwbina, Whitchurch, Ely, Fairwater areas and subject to capacity.
Haven Homecare Trust
Manager – Julianna Gulosova 43 Thornbury Close, Rhiwbina, Cardiff, CF14 1UT Tel: 02920 617009/ 07881368864 (out of hours) or visit their website
Taking on new clients but only in Rhiwbina, Whitchurch, Llanishen, Heath,Cyncoed, Llandaff North, Fairwater, and Canton.
Helping Hands Home Care
Manager – Natasha Rappell 5a Beulah Road, Rhiwbina, CF14 1UT. Tel: 02920 607417 or visit their website
Able to take on new clients in the whole Cardiff area. This includes shopping and domestic care. They continue to provide live-in care (£1200 + p.w. though Social Services may assist with Direct Payments).
Heritage Healthcare Cardiff
Manager – Jenna Long 18 Cardiff Road, Taffs Well, CF15 7RE. Tel: 02921 111026 or visit their website
Not taking on new clients, but continuing to care for existing ones.
Home Instead Senior Care
Contact – Phil Bachelor 6, Regents Court, Nettlefold Road, CF24 5JQ. Tel: 02920 569483 or visit their website
Taking on new clients ‘but on a limited basis’. Also able to provide shopping, prescription collecting, domestic care, and anything required within reason (keeping staff safety in mind) to help.
I Care Dom Care
Manager – Lisa Taylor 21 Penlline Road, Whitchurch, CF14 2AA. Tel: 02920 624490 or visit their website
Taking on new clients for all of Cardiff. Able to provide shopping and domestic care as well as a sitting service (but can’t take clients out).
Interserve Healthcare
Manager – Leanne Henderson Suite 72, 33 Cathedral Road, Pontcanna, CF11 9HB Tel: 02920 109143 or visit their website
Not taking on new clients, but continuing to care for existing ones (provides social and nursing care).
New Directions Care
Manager – Richard Allsopp Moto Novo House, Lambourne Crescent, Llanishen, CF14 5GL Tel: 02920 390150
or visit their website. Able to take on new clients, depending on person’s circumstances.
Pagaqum Care Services
Manager – Richard Otoo Dominion Business Centre, Dominion Way, CF24 1PT Tel: 02921154581 or visit their website
Not taking on new clients, but continuing to care for existing ones.
Q Care
Manager – Kate Weston 103-104 Clifton Street, Adamsdown, CF24 1LU
Tel: 02920 674920 or visit their website
Not taking on new clients but hope to be back at full capacity at the end of April
Right at Home
Manager – Vivienne Foley 7 Castleton Court, Fortran Road, St Mellons, CF3 0LT Tel:02920 794050 or visit their website
At full capacity but could change soon. (Services normally include shopping, companionship, live-in care)
Rumney Care
Manager – Donna Romano Unit 3, Castelton Court, St Mellons Business Park, CF3 0LJ Tel: 02921 990019 or visit their website
Taking on new clients for most areas of Cardiff (excluding the Bay and Splott)
3D Care
Managers – Ronnie and Debbie Wells 2 Alexandra Gate, Ffordd Pengam, CF24 4NR Tel: 02920 894860
Not taking on new clients at the moment.
Unity Care
Office Manager – Frances Heslop 148c Crwys Road, Cathays,CF24 4NR Tel: 02920 345553 or visit their website
Taking on new clients (subject to capacity) in North Cardiff only (Heath, Cathays, Birchgrove, Whitchurch, Llanishen, Rhiwbina, Cyncoed, Lakeside and Lisvane) for personal care, shopping, domestic care, taking to appointments where possible.
Vale Care Services
Manager – Poe Kirby St Hilary Court, Copthorne Way, Culverhouse Cross, Cardiff, CF5 6ES
Tel: 02920 595503 or visit their website
Taking on new clients for all areas of Cardiff – personal care, domestic care and shopping (can only provide for male clients in Rumney and Llanrumney)