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Our clinical team at City Hospice are working as usual to support our patients and families during this difficult time with some adaptions to ensure we meet the Government guidelines with social distancing etc.

We are able to provide information on local support, care options and advice regarding additional arrangements that may be helpful for different situations. There are a number of volunteer organisations that have arisen as a result of community action in response to the pandemic. It is worth discussing with your networks, such as neighbours or local groups such as local faith based groups or sports clubs what is available in your area. Just be mindful that all will be following the current government guidance on social distancing.

We have compiled the directory below of Social Care Support in Cardiff that you may find useful during this Coronavirus outbreak. There are some national organisations too that can offer support and advice via their websites and phone contact.

City Hospice is happy to provide this information which may be of use to the people of Cardiff during the COVID 19 crisis. However we cannot be held responsible for the activities of these organisations. This information is available for you to consider and is not a recommendation and is correct at the time of last access (4th April 2020). We will update information regarding services, however please be aware that in light of the Covid 19 crisis, changes may occur at short notice or without our knowledge.

Outside of this if you do need an help or advice please contact Andrew Wade email  or Katie Tucker email or by telephone  on 02920 542150.

Telephone Support

THE SILVER LINE – Helpline for the over 55’s

24 hours a day x 7 days per week. (15 minutes – you can chat about anything) 0800 470 8090. You can visit their website here
They also offer a more long term free and confidential telephone friendship service from a volunteer (again, for anyone over 55). Because calls are weekly, and can be up to 30 minutes, this gives the opportunity to build up good friendships. You or someone you know can phone them to make contact – TELEPHONE SERVICE ONLY.

AGE CYMRU – register for a regular telephone call

English or Welsh for ‘check-in-and-chat’ phone service. For over 70’s in Wales who live alone – 08000 223 444 or online click here
You will be asked for name, address, telephone number, an emergency contact number and a Password (to prevent scam callers). Also, any hearing or speech difficulties use the same number for the Age Cymru Adviceline – assists older people, their family, friends, carers or professionals with any advice they may need.

AGE CONNECTS – Phone Angela Jones – 02920 683600/ 683686

They will contact any older person who is self-isolating, so they can be added onto Age Connect’s Telephone Link Service. A volunteer can then call for a chat, check you are okay and make sure you have enough provisions. Age Connects will call as soon as possible.


Counselling, advocacy and befriending for isolated people (over 18 years). Only telephone service now. (20 minute calls – more of a ‘check-in’ than counselling.)

CARDIFF AND VALE CARERS GATEWAY – Tel: 02921921024 weekdays only

Monday–Friday 9 a.m.– 5 p.m. Telephone and email support for carers.

CRUSE CARDIFF & VALE – 02920 226166 Wednesdays 10 a.m.- 12 noon

A Bereavement telephone support only, to all existing and new clients, until further notice. Referrals National Helpline – 0808 8081677 from 9 a.m. – 5 p.m. weekdays, with extended opening hours until 8 p.m. on Tuesday/Wednesday/Thursday.

BRITISH HEART FOUNDATION – 0300 330 3311 or e-mail

Helpline for patients who are at risk of or who have heart and circulatory conditions.
You can gain more information by visiting their website here
with particular support regarding Coronavirus here

ALZHEIMER’S SOCIETY – 0333 150 3456 (open every day)

For everyone affected by dementia or concerned for your loved one, call Dementia Connect support line.

THE CINNAMON TRUST – A national charity for the elderly, (65 and over) the terminally ill and their pets

Dog walking, short-term and long term pet care. Only phone if your situation is urgent – 01736757900 (Monday – Friday). Otherwise apply via their website here


Cardiff City Council

Telephone 02920 872087 or contact via their website

To arrange a  ‘drop-off’ food parcel for vulnerable adults – phone 02920 871071


If you think a child is at risk, not being looked after properly, or you have concerns about their welfare – 02920 536490 – option 3. Or out of hours – 02920 788570
If you think an adult is vulnerable or at risk, phone 02922 330888

Council food waste and hygiene waste information

From now on you need to place food waste and hygiene waste into the black bin – don’t use the food caddy. Collections remain on the normal day.


You can pick these up at your local recycling bag stockist (usually a local shop) or they can be ordered from Cardiff City Council online  (‘order more bags and caddies) and enter your house number and postcode. You can also get bags delivered to your home. (maximum of 1 roll of recycling bags and 1 roll of caddy liners) Cardiff Council phone: 02920 872087

FOOD BANKS – for single people and families.

Splott has closed, but all the others are still open. Cathays (Woodville Christian Centre, Crwys Road) Central – (City Church, Cowbridge Road East), Ely (New Ely Church, Archer Road), Llanedeyrn (St Philip Evans Church, Llanedeyrn Drive), St Mellons (Church of the Resurrection, 4 Crickhowell Road), Grangetown (Grangetown Baptist Church, Clive Street).
Counter service – 1 client is seen at a time, so you may have to queue outside. Bring your voucher. The Food banks are using their own bags.
City Hospice provide vouchers for patients – contact 02920 524150. Otherwise 4 Hubs are issuing vouchers – Central Library, St Mellons, Llanedeyrn and Ely. Phone for an appointment – 02920 871071. Bring evidence of financial situation, e.g. utility bills.

 SOCIAL SERVICES – 02920 234234 (duty team 20536422)

Continues to take professional and self-referrals for those with care needs. All Hubs are closed, but appointments can be pre-arranged by phone. Libraries are closed, but if waste bags are needed, you can knock on the door, and someone will bring out the bags. Social workers are mainly operating from home. No home visits are now being made. If there is an urgent situation, your GP can refer to the Community Resource Team.

The Independent Living Service at Social Services (‘First Point of Contact’) are still taking referrals for help with care at home (02920 234234) – but only for non-urgent situations. Speak to one of the clinical team (e.g. your City Hospice nurse) if your needs are more urgent.

HOUSING – 02920 537111

If you wish to apply to the Council and Housing Associations, you need to telephone and make an appointment. You will then receive an application form by post. Send it back to the Council and a telephone interview will be organised – there are no face-to-face interviews now. If you are homeless or under threat of becoming homeless, contact the Housing Options Centre on 02920 570750.

Housing Repairs

To report housing repairs which could be a threat to life phone 02920 371739


These are still being installed. You will be requested to move into another room while the equipment is installed, with forms signed ‘as quickly as possible’.

CARE AND REPAIR – 02920 473337

They are still providing key safe boxes – free of charge – on the outside of homes (and rails ‘if clients are happy to have us in their homes’). Note – the key safe box code will be given to the client/family and will also be kept by Care and Repair.


Information, advice and assistance for children, young people and their families in Cardiff.


Emergency Services & Utilities


Gas – 0800 111 999

Electricity – 08000 520 400

Water – 08000 853 968,

RSPCA – 0300 1234 999

Western Power Distribution offer a Priority Service Register which our patients and other people in the community can register to join for free. They explain below how the service works:

Sometimes power cuts can happen for reasons beyond our control. We know this can be particularly worrying if you rely on electricity for medical equipment or if you are elderly, very ill or disabled. This is where the Priority Services register can help and it’s free to join. It helps us look after customers who have extra communication, access or safety needs. It also helps us tailor our services to support households who may need extra help. You can register free of charge here or you can call 0800 096 3080. If you decide to join WPD’s Priority Services Register, we can:

  • Give you a direct number to call in a power cut, so you can get through straight away
  • Agree a password with you before we visit so you feel safe
  • Provide special help if needed through the British Red Cross
  • Inform you in advance of planned interruptions to your electricity supply
  • Keep you as informed as possible in the event of an unplanned power cut

Anyone self-isolating, as a result of the Coronavirus outbreak , should contact us in the event of a power cut and tell us the situation, even if they are not on the register. We can also be contacted via our website. We will then do our very best to help these customers during a power cut.

In the event of a power cut please call 0800 6783 105


Mental Health

Cardiff and Vale Action for Mental Health will be maintaining a Mental Health information and wellbeing page on their website

They will be circulating information via the Mental Health Forum mailing lists and interest groups.
They will be linking to people with mental health lived experience via Sefyll (adults) Nexus (older people) and Join the Dots (young people up to age 25). All the involvement development services will be contacting the people they support by phone or email. Including those who may be self isolating and sharing wellbeing and other information.

Please contact Linda Newton by email or phone 07522 914210


STEPIAU  – Mental Health and Wellbeing

Stepiau The Primary Mental Health Support Service (PMHSS) for Cardiff and the Vale of Glamorgan has suspended all open access groups such as Stress Control and ACT-ion for Living and referral groups such as Living Life to the Full until further notice. However the website  provides accessible self-help resources and links to local services as a first step to developing mental wellbeing.

Please note – PMHSS is a routine service and does not deal with urgent or emergency mental health matters. Should you or someone you know require emergency assistance please dial 999. For urgent help that is not an emergency you should contact your GP in the first instance who can refer you to the most appropriate mental health services. If outside GP hours you should present at the out of hours GP at Accident and Emergency (A & E) Your GP may also be able to refer you to the Primary Care Counselling Service. If you are a veteran, try Veterans’ NHS Wales.

If you need to speak to someone today for support please contact:

· Community Advice and Listening Line 0800 132737 (open 24 hours a day, 7 days a week)

Free confidential listening and emotional support service, information and literature on mental health and related matters for people in Wales. Anyone concerned about their own mental health or that of a friend or relative can access the service.

· The Samaritans 116123

Free confidential emotional support to anyone experiencing feelings of distress or despair.

· Mind Infoline – 0300 123 3393 (Monday to Friday, 9 – 5)

Free confidential help on a range of mental health issues

· Meic Cymru – 0808 8023456 (open 24 hours a day, 7 days a week)

Free advocacy, information and advice helpline for children and young people


Delivery of Meals

Meals on Wheels – 02920 537080

Meals (7 days a week) are still being delivered. If a customer needs to self- isolate for any reason, please let us know. This can be a sign on the front door. Meals can be placed in a suitable area (door step/porch) at the front of the property and the doorbell will be rung or door knocked. The driver will step back as far as practical (ideally at least 2 metres) and wait for the customer to open the door. For reassurance our drivers will wear gloves when they’re delivering to anyone who is self isolating. The customer can simply pick up the meal and take it inside. If they do not answer the door the driver will retrieve the meal and leave a calling card. The driver will then contact the office and the next of kin will be informed of the non-delivery of the meal.

 Ring-a-Roast – 02920492000

Monday – Friday. Smaller meals (e.g. for older people), e.g. Roast Chicken, vegetables. stuffing and gravy – £4.50. Bangers (x 2) mash and gravy – £3.95. Sunday £16 larger set meal. Order by phone with bank card. Doorstep delivery after knock on door.

Wiltshire Farm Foods – 02920342008

Like Meals On Wheels, meals are still being doorstep delivered daily, Monday – Friday in all Cardiff areas. They are encouraging card payments, but can take cheques.

For details of all shopping services phone our City Hospice social worker on 02920 524150



Cardiff Care Agencies

This is the current situation with care agencies in Cardiff. If care is needed urgently, it can be provided privately. Charges may vary considerably from £11 to £25 per hour depending on time or day. All agencies have to be regularly inspected in order to be accredited with Social Care Wales who publish their most recent inspection reports on their website

Bluebird Care (Cardiff North)

Manager – Jennifer Ross 2a Old Church Road, Whitchurch, CF14 1AE. Tel: 02920 623320 or visit their website
Not taking new clients, but will review this in 2 weeks. Operating under a ‘traffic light system’ due to staff shortages.

Care Cymru

Manager  – Kathy Griffiths 5b Longcross Court, 47 Newport Road, Roath CF24 0AD. Tel: 02920484239 or visit their website
Not taking new clients, but continuing to care for current ones.

Cheerful Elegant Healthcare

Manager – Ann Mohammed, 58 James Street, Cardiff Bay CF10 5EZ Tel: 02921 321063 or visit their website
Able to take on new clients (via Social Services, Continuing Health Care or privately) Personal and domestic care and shopping.

Dolphin Care

Manager – Julie Edwards Methodist Church, Cowbridge Road West, Ely, CF5 5BQ. Tel: 02920 560261
Not taking on new clients, but continuing to care for existing ones

Everycare (Cardiff) Ltd

Manager – Nadine Cottrell, 28 Carlisle Street, Splott, CF2 2DS. Tel: 02920 455300 or visit their website
Currently not turning new clients away, but it depends on location

Evoo Health Care Ltd

Manager – Becky Nsingo
70, Countisbury Avenue, Llanrumney, CF3 5SN. Tel: 02920 481196 or  visit their website
Able to take on new clients, though depends on location and amount of care needed. Can still cover night sits, but again depends on capacity.

First Grade Care

Manager – Tony Sartin Alexandra Gate, Ffordd Pengam, CF24 2SA. Tel: 02922 520521 or visit their website
Not currently taking on new clients, but continuing to provide care for current ones.

Five Star Care Ltd

Manager – Nicola Storrer-Knott 27 Richards Terrace, Splott, CF24 1RU. Tel: 02920 488944 or visit their website
Rhiwbina, Whitchurch, Ely, Fairwater areas and subject to capacity.

Haven Homecare Trust

Manager – Julianna Gulosova 43 Thornbury Close, Rhiwbina, Cardiff, CF14 1UT Tel: 02920 617009/ 07881368864 (out of hours) or visit their website
Taking on new clients but only in Rhiwbina, Whitchurch, Llanishen, Heath,Cyncoed, Llandaff North, Fairwater, and Canton.

Helping Hands Home Care

Manager – Natasha Rappell 5a Beulah Road, Rhiwbina, CF14 1UT. Tel: 02920 607417 or visit their website  
Able to take on new clients in the whole Cardiff area. This includes shopping and domestic care. They continue to provide live-in care (£1200 + p.w. though Social Services may assist with Direct Payments).

Heritage Healthcare Cardiff

Manager – Jenna Long 18 Cardiff Road, Taffs Well, CF15 7RE. Tel: 02921 111026 or visit their website  
Not taking on new clients, but continuing to care for existing ones.

Home Instead Senior Care

Contact – Phil Bachelor 6, Regents Court, Nettlefold Road, CF24 5JQ. Tel: 02920 569483 or visit their website
Taking on new clients ‘but on a limited basis’. Also able to provide shopping, prescription collecting, domestic care, and anything required within reason (keeping staff safety in mind) to help.

I Care Dom Care

Manager –  Lisa Taylor 21 Penlline Road, Whitchurch, CF14 2AA. Tel: 02920 624490 or visit their website 

Taking on new clients for all of Cardiff. Able to provide shopping and domestic care as well as a sitting service (but can’t take clients out).

Interserve Healthcare

Manager – Leanne Henderson Suite 72, 33 Cathedral Road, Pontcanna, CF11 9HB Tel: 02920 109143 or visit their website
Not taking on new clients, but continuing to care for existing ones (provides social and nursing care).

New Directions Care

Manager – Richard Allsopp Moto Novo House, Lambourne Crescent, Llanishen, CF14 5GL Tel: 02920 390150
or visit their website. Able to take on new clients, depending on person’s circumstances.

Pagaqum Care Services

Manager – Richard Otoo Dominion Business Centre, Dominion Way, CF24 1PT Tel: 02921154581 or visit their website
Not taking on new clients, but continuing to care for existing ones.

Q Care

Manager – Kate Weston 103-104 Clifton Street, Adamsdown, CF24 1LU
Tel: 02920 674920 or visit their website
Not taking on new clients but hope to be back at full capacity at the end of April

Right at Home

Manager – Vivienne Foley 7 Castleton Court, Fortran Road, St Mellons, CF3 0LT Tel:02920 794050 or visit their website
At full capacity but could change soon. (Services normally include shopping, companionship, live-in care)

Rumney Care

Manager – Donna Romano Unit 3, Castelton Court, St Mellons Business Park, CF3 0LJ Tel: 02921 990019 or visit their website
Taking on new clients for most areas of Cardiff (excluding the Bay and Splott)

3D Care

Managers – Ronnie and Debbie Wells  2 Alexandra Gate, Ffordd Pengam, CF24 4NR Tel: 02920 894860
Not taking on new clients at the moment.

Unity Care

Office Manager  – Frances Heslop 148c Crwys Road, Cathays,CF24 4NR Tel: 02920 345553 or visit their website 
Taking on new clients (subject to capacity) in North Cardiff only (Heath, Cathays, Birchgrove, Whitchurch, Llanishen, Rhiwbina, Cyncoed, Lakeside and Lisvane) for personal care, shopping, domestic care, taking to appointments where possible.

Vale Care Services

Manager – Poe Kirby St Hilary Court, Copthorne Way, Culverhouse Cross, Cardiff, CF5 6ES
Tel: 02920 595503 or visit their website 
Taking on new clients for all areas of Cardiff – personal care, domestic care and shopping (can only provide for male clients in Rumney and Llanrumney)



Community support around Cardiff

There are now Mutual-Aid groups covering most areas of the UK (go to ‘Nationwide List of Covid-19 Mutual Aid Groups) including Cardiff and are mainly linked to Facebook. Like volunteercardiff, they are not just for people offering help and but also for those asking for help. Remember do not put your personal details on the main page.

Also they are a good source of constantly changing information for what is going on in your area and the city generally.

Go to Share Cardiff  website which will then take you to all the groups.


  •  Butetown and Bay Covid Mutual Aid
  • Canton Covid-19 mutual aid group (+ Canton/RiversideWhatsApp)
  • Cyncoed Covid-19 Mutual Aid Group (‘If you are vulnerable, elderly or feel uneasy about giving your details on a public forum, you can instead contact one of the co-ordinators directly – 07814121525 or 07591441244)
  • Ely and Caerau ACE – Action for Caerau and Ely
  • Fairwater & Pentrebane Mutual Aid for Covid-19 Coronavirus
  • Grangetown Community Facebook group
  • Llandaff COVID-19 Assistance
  • Llanishen Covid-19 Mutual Aid Group
  • Penylan/Cyncoed Covid-19 Mutual Aid Group
  • Covid 19 Mutual Aid – Roath/Penylan/Cyncoed [Nextdoor]
  • Pentwyn/Llanederyn Mutual Aid
  • Riverside Covid-19 Mutual Aid Group (+Canton/RiversideWhatsApp)
  • Roath, Cathays, Gabalfa and Heath
  • Splott Adamsdown Covid-19 Mutual Aid Group
  • Taff’s Well, Tongwynlais and Nantgarw Covid19 community support group
  • Thornhill Mutual Aid
  •  Cardiff Covid 19 Mutial Aid see website

Llanishen Good Neighbours – 02920 750751

We offer shopping deliveries to vulnerable and elderly people with no other help available. Phone and leave a message and we will get back to you during our office hours on Monday, Wednesday and Friday mornings. Payment by cheque or cash upon delivery of shopping.

Next door.co.uk click here 

This is a neighbourhood hub for trusted connections and exchange of helpful information, good and services. Find your area. You’ll need to register with an email address and password.

Good Gym

Will continue to provide joggers who can ‘provide essential support to vulnerable people during this crisis’, once they have website based training. There are two elements:

1) ‘Missions’ – focusing on safe food delivery to isolated people who are most in need during the coronavirus outbreak and supporting hospital discharge teams.

2) ‘Community missions’ focusing on supporting the organisations that provide essential support to services, including the health and care systems and foodbanks.

City Hospice is already registered with Good Gym, and can therefore make referrals (via Andrew and Katie)



Some useful websites to help keep you up to date with the situation in Cardiff and some community groups

There are a number of websites which provide daily updates on the situation in Cardiff

• For We Are Cardiff click  www.WeareCardiff.co.uk
• Volunteer Cardiff www.volunteercardiff.co.uk – this is not just for those wishing to help, but for those who need help. Go to search box ‘Find help near me’, and enter the postcode. Click 
• ShareCardiff is an online directory of community groups click www.Sharecardiff.co.uk)
• Citizens Cymru Wales – builds diverse alliances of communities organizing for power, social justice and the common good. ‘Our member organisations are churches, schools, mosques, unions and other civil society organisations. Tel: Jonathan Cox: 07919484066 jonathan.cox@citizenswales.org.uk

Please remember to see actual news from reputable new sources  – do not believe everything you see on social media! For up to date news in your area visit WalesOnline

The Senedd Research blog  has a comprehensive list of places to go for information.
Also check Dewis Wales and Cardiff Council websites for information on all support and resources in your area

Care and support offered by churches in Cardiff

The following is a list of Church of Wales (Anglican) churches which offer support for the wider community as well as those who attend.

Many of these churches are linking up with other churches/chapels in their area to provide help. Most churches and places of worship are on Facebook (some on Twitter) where they provide information of services provided.

Practical help and phone support is offered by many churches, along with prayer and spiritual support. Some provide regular services through social media/internet.

Church of Wales (Anglican)


St Germans Church & St Saviours Church Phone support , ‘dropping things off’ – Tel: Rev Phelim O’Hare – 02922 411229


St John the Evangelist, St Catherine and St Luke. Shopping, prescriptions, chemist and other practical help. Tel: Rev. Frances Wilson – 02920 562022 (also linked to Kings Road Neighbourhood Watch)


St Mary’s. Tel: Fr Dean Atkins – 02920 487777/07368176300


Dewi Sant (for Welsh speakers) Tel: Rev Dyfrig Lloyd – 02920 566001


All Saints Cyncoed, All Saints Llanedeyrn, St David’s Pentwyn and St Edeyrn’s Tel: Rev James Henley – 07955402871

Telephone ministry enabling us to care for and support each other, particularly those worried or lonely, linking them with other online groups. Team of volunteers willing to offer practical help to those self-isolating in the community – shopping and other essentials.


Church of the Resurrection. Shopping, phone chat. Rev. Jan Gould – 02920 679833


Shopping, chemist, and other practical help. ‘Chat if lonely’. Tel: Fr Colin Sutton 02920 562551 e-mail frcolinsutton@gmail.com (facebook.com/stpeterscommunityhallgardens)


St Mark’s Church – ‘We want to continue to care for and support those in our church family, in our communities and in our parish. If you need support please email or phone (you may need to leave a message, but someone will get back to you) Email: office@stmarks-cardiff.co.uk. Phone 02920 619211


St Denys Church ‘We want our community to know that they are not alone and we are here to help in any way we can.’ We are able to:-
• Pick up and deliver shopping Post mail
• Make a friendly phone call
• Collect prescriptions Deliver urgent supplies
• Pray for you or a loved one

Call us at any time – phone Jan (02920 764310) or Ali (07866 587316) stdenyscoronavirusresponse@gmail.com


Call us 07907 635021


Father John Connell (Rumney Parish Church) – for practical and other help or assistance – 02922 415848


Tel: Rev. Vicki Burrows – 02920 842417

 ROATH AREA (Newport Road end)

St Margaret’s, St Edward’s, Waterloo Gardens. Tel: Roath Office – 02920 484808

 ROATH AREA (Albany Road end)

St Martin’s. Tel: Fr Irving Hamer – 02920 482295 contact@stmartininroath.co.uk


Christ Church – Phone support (planned call every 3 days), shopping, prescriptions and visits to the chemist, and any other practical support. Phone Val Jones (pastoral team co-ordinator) 02920 747021/07587007508


Tel: the Ven Peggy Jackson: 02920 567393/ archdeacon.llandaff@churchinwales.org.uk

WHITCHURCH – St Mary’s Church

(also links with All Saints, Rhiwbina, St Thomas, Birchgrove, All Saints, Llandaff North and all churches of any denomination in the Whitchurch area)
Phone support, shopping, collecting of essentials, prescriptions.
Phone Father John Davies, vicar – 02920 626072

 UNITED REFORMED CHURCHES, CARDIFF  website www.city.urc.org.uk

Help eg shopping offered by 6 churches in Cardiff (Canton, City Centre, Pontprennau, Rhiwbina, Roath, St Mellons)  Contact Shelagh Pollard – 07929 333005 .

Beulah URC , Rhwibina can help with shopping etc phone Louise Morgan on 07773648730

Baptist Churches

Woodville Baptist Church

Church building is open only for food bank sessions. Tel 02920 333456 (answerphone checked twice a week). Email judy@woodybap.org.uk

Siloam Baptist Church

Cooked meals delivery in Llanrumney Tel 02920 360406

EAST CARDIFF CHURCHES (and other organisations)

Covid19 Help Pentwyn and LLanedeyrn: A coalition of local churches and organisations working in partnership for those living in Pentwyn and Llanedeyrn. Partnership is Christchurch United Church, Glenwood Church, St Teilo’s Church in Wales High school and local councillors. They are offering shopping as one of their services alongside virtual befriending. Telephone 02920 752138. Or visit their website http://covid19help.org.uk/ (including an online form to request assistance).



Shree Swaminaranyan Temple, 4 Merches Place CF11 6RD Tel: 02902 371128 (facebook) http://www.swaminaranyanwales.org.uk

“Our youth will continue to support you if you need help. The committee has offered the mander it’s facilities and your people power to support any city wide response to those most in need, where we can do so safely. We will reach out to you if we need to put this in action”.



“We operate  with Mosques, charities, institutions and local partners to work towards the common good. We represent Welsh Muslims’ needs and have strong relationships with all faith communities across Wales”.

Imam  Hussain (food packages provider) 07951450304


Samaritans – 116123

Childline – 0800 1111

Domestic Violence Hotline – 0808 801 0800

Mind (mental health)  – 0300 123 3393

Police fire and rescue service ambulance 999

Utilities Gas – 0800 111 999 Electricity 08000 520 400 Water 08000 853 968

Natural Resources Wales 0800 80 70 60 RSPCA 0300 1234 999


If you’re ill with coronavirus or are following guidance to ‘self-isolate’ please don’t go to your local Citizens Advice Bureau. Most offices aren’t giving face to face advice in order to reduce the spread of the virus. To get advice you can

Search for advice on their  website  or contact the Advicelink Cymru service on 0300 3302 119 (advisers available 9 am – 5 pm Mon-Fri).


Home nail cutting service

Rebecca Gillard 07808580510. In an emergency only (e.g. diabetes related) and where others (e.g. family and carers are regularly visiting the home) (£20 hand or feet, £30 both –cash, card or cheque).

Newspaper Delivery

If you are self-isolating and can’t get to a shop you can  find a local newsagent who delivers newspapers to your home visit  or telephone  0800 980 6907

Dog walking, Grooming and dog-sitting services in Cardiff

To find a service in your area, go to www.bark.com (Tel: 02036970237) Complete the online form and put in your postcode, send the details, find local professionals and get a quote. You will receive a phone call or e-mail from those in your locality who are working at the moment. The service provided by ‘bark’ is completely free